Terms and Conditions

Effective Date: [02-12-2025]
Company: Evvolabs Pte. Ltd. (“ClearAlign”, “we”, “us”, “our”)
These Terms of Use (“Terms”) govern your access to and use of the ClearAlign platform, website, and related services (“Services”).
By using ClearAlign, you agree to these Terms.

1. Use of the Services

ClearAlign grants you a limited, non-exclusive, non-transferable licence to access and use the Services for your internal business purposes.

You agree not to:

  • • resell, sublicense, or commercially exploit the Services
  • • reverse engineer, modify, or create derivative works
  • • use the Services to build a competing product
  • • interfere with or disrupt the platform
  • • use the Services in violation of applicable laws or regulations

We may suspend or terminate access if these Terms are violated.

2. Customer Content

You may upload documents, policies, evidence files, workflow data, or other materials (“Customer Content”).

You retain all ownership of Customer Content.

ClearAlign acts as a Data Processor for Customer Content and processes it only to provide the Services.

You are responsible for:

  • • The accuracy, legality, and permissions associated with Customer Content
  • • Ensuring you do not upload content that infringes intellectual property or privacy rights
  • • Validating all outputs and results the Services generate

3. AI-Generated Outputs

The Services may generate summaries, mappings, recommendations, drafts, or other AI-assisted outputs (“AI Outputs”).

3.1 Not Legal or Regulatory Advice

AI Outputs are generated automatically and do not constitute legal, regulatory, or professional advice.

You must validate all AI Outputs before relying on them.

3.2 No Warranty on AI Outputs

ClearAlign does not guarantee the accuracy, completeness, or suitability of AI Outputs for any purpose, including audits, certifications, or regulatory submissions.

4. No Model Training on Customer Content

ClearAlign does not use Customer Content to train or fine-tune any foundation or public AI models.

Model providers (e.g., Azure OpenAI, Fireworks) process content only for inference.

5. Account Registration & Security

  • • You must keep your account credentials secure.
  • • You are responsible for all activity occurring under your account.
  • • Notify us immediately if you suspect unauthorized access.

6. Intellectual Property

ClearAlign retains all rights, title, and interest in the platform, including:

  • • Software
  • • Workflows
  • • AI models and reasoning logic
  • • Templates, UI, and system outputs (excluding Customer Content)

You receive only a limited right to use the Services under these Terms.

7. Service Availability

We aim to provide reliable Services but do not guarantee uninterrupted uptime. Maintenance, improvements, or external factors may cause temporary unavailability. No SLA is provided unless explicitly agreed in a separate contract.

8. Privacy

Your use of ClearAlign is also governed by the ClearAlign Privacy Policy.

For Customer Content, your organisation acts as the Data Controller, and ClearAlign acts as a Data Processor.

9. Prohibited Uses

You must not use the Services to:

  • • Break or circumvent security controls
  • • Upload malicious code
  • • Impersonate others
  • • Conduct benchmarking without consent
  • • Upload unlawful, offensive, or infringing content
  • • Misrepresent AI Outputs as independently verified or legally authoritative

10. Disclaimers

The Services are provided “as is” and “as available”, without warranties of any kind.

ClearAlign disclaims:

  • • Any implied warranties of accuracy, fitness for purpose, or non-infringement
  • • Any guarantee that AI Outputs will meet regulatory or audit standards
  • • Liability for decisions made based on AI Outputs or Customer Content

11. Limitation of Liability

To the maximum extent allowed by law:

  • • ClearAlign’s total liability for any claim is limited to the amount paid for the Services in the previous 12 months; and
  • • ClearAlign is not liable for indirect, consequential, punitive, or incidental damages, including loss of data, business interruption, compliance failures, or regulatory findings.

These limitations apply even if we were advised of the possibility of such damages.

12. Termination

You may stop using the Services at any time.

We may suspend or terminate access if:

  • • You breach these Terms
  • • Your subscription ends
  • • Your use poses security or operational risk

Upon termination, Customer Content will be handled in accordance with the Privacy Policy.

13. Governing Law

These Terms are governed by the laws of Singapore.

Any disputes will be resolved exclusively in the courts of Singapore.

14. Changes to These Terms

We may update these Terms from time to time.

By continuing to use the Services, you accept the revised Terms.